Privacy Policies

True Principles

1. Build the very best home we can. One we can be proud of.

2. Never sacrifice quality over quantity.

3. Do what you say you’re going to do.

4. Show up when you say you’re going to.

5. Stand behind what you do. Problems are sure to arise, but the difference is in how you solve the situation.

6. Client / Customer service is one of our main priorities.

7. Be honest in all your dealings.

 

Testimonials

We recently built our dream home with True Custom Builders and could not have been more satisfied with the overall process.
Click to Read More
 		  

Contact Information

Contact us by Email, Telephone or mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

Email:

For product information or assistance:
[email protected]

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.

Telephone:

423-728-6090
Monday to Friday   8:00am to 5:00pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

423-728-6337

Mail:

Send your inquiries to:

  • True Custom Builders
  • Attention: Ken True
  • 805 20th Street NW
  • Cleveland, Tennessee
  • 37311

 

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