Contact Us
We take our customer care very seriously. While our aim is to make our website easy to understand and navigate, we know there are times when you may need a bit of assistance.
There are a number of ways for our Customer Care team to help you:
For product information or assistance:
ken.truecustombuilders@gmail.com
During regular business hours, we will respond within 24 hours. All email correspondence is completely confidential.
Telephone
423-728-6090
Monday to Friday 8:00am to 5:00pm (EST)
Please leave a message on Saturdays, Sundays, and federal holidays. A customer representative will contact you within 24 hours of the first business day.
Fax
423-728-6337
True Custom Builders
Attention: Ken True
805 20th Street NW
Cleveland, Tennessee 37311